Track your Order

Track your ICEUPSHOP order in real time. Fast updates, transparent shipping, and zero stress. Enter your tracking number to see your package’s journey — stay iced up from checkout to delivery.

Common Order Questions

Didn’t receive a tracking number yet?

Give us 24–48 hours after your order to process, pack, and ship.
Once it’s out, you’ll get an email with your code automatically.

Why isn’t my tracking updating yet?

Carriers sometimes take 12–24 hours to scan the package after pickup.
Your order is already moving — the tracking page just needs to catch up.
If it’s been more than a day with no update, hit us and we’ll check it ASAP.

My package says delivered but I didn’t get it.

Relax — this happens. Carriers sometimes mark items delivered early.
Give it 24 hours and check with neighbors or your mailbox area.
Still nothing? Message us and we’ll help track it down without the usual runaround.

Can I change my address after ordering?

If your order isn’t shipped yet, we can update it.
Once it’s out the door, it’s locked — carriers won’t reroute.
So message us fast if you need a tweak

Need help?

Hit us up. we’ll sort it out.
No bots, no attitude, just real support.